Duni77 Privacy Policy — Our Commitment to Protecting Your Data

01 Information We Collect

When you register and use the duni77 platform, we collect several categories of information necessary to ensure a smooth, secure, and responsible gaming experience. Our entire data collection process complies with applicable data protection regulations.

Registration Details

• Full name as per valid identity card or passport.
• An active and reachable email address.
• A Malaysia mobile number registered in your name.
• Date of birth to verify that you are 18 years of age or older.
• The password you create (stored as an unreadable hash).

Identity Verification Information (KYC)

As a platform that complies with industry standard compliance requirements, duni77 conducts a thorough KYC (Know Your Customer) process. For this purpose, we may request:

• A copy of your identity card (MyKad), passport, or other valid identity document.
• Proof of residence such as a utility bill or bank statement not older than three months.
• Bank account or digital wallet details for processing fund withdrawals.
• A selfie holding your identity document for further verification if required.

Usage & Technical Data

• IP address and device information (device type, operating system, web browser).
• Game activity log, wagering records, deposit and withdrawal transaction history.
• Login and logout times, along with active session duration.
• Cookie data and session identifiers that help us maintain account security.

02 How We Use Your Data

Every piece of information we collect is used for a specific and legitimate purpose. duni77 does not use your data for any purpose other than those stated here without obtaining your consent first.

03 Sharing of Personal Information

Duni77 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, in the course of operating the platform, we may need to share certain information with the following parties within strictly limited and controlled circumstances.

Trusted Service Providers

We work with selected service providers who help us operate the platform — including payment processors, identity verification providers, and cloud server infrastructure. All these partners are bound by strict data protection agreements and may only use your data for purposes we have specified.

Legal requirement

Duni77 may be required to disclose your personal information if compelled to do so by law, court order, or direction of a competent authority. In such situations, we will notify you in advance where permitted by law.

Cross-Border Data Transfers

In cases where data needs to be processed outside Malaysia — for example, by international cloud service providers — we ensure that data protection standards equivalent to or higher than Malaysian requirements are fully observed. All such data transfers are safeguarded by binding written agreements.

04 Data Security

We continually invest in high-grade security infrastructure to ensure your personal data remains safe at all times. The technical and organizational measures we employ encompass multiple layers of protection.

• 256-bit SSL Encryption — All data transmitted between your device and duni77 servers is fully encrypted using the latest TLS protocols.
• Tiered Access Control — Only authorized personnel with a legitimate business need may access members' personal data, and all access is automatically logged.
• 24/7 Monitoring — A real-time security monitoring system operates around the clock to detect any anomalies or unauthorized access attempts.
• Regular Penetration Testing — Independent security assessments are conducted regularly by qualified third parties to identify and address any vulnerabilities.
• Secure Data Backup — Your data is regularly backed up to separate, secured locations to ensure service continuity.
• Data Encryption at Rest — Sensitive information stored in our databases is also encrypted, not only during transmission.

05 Cookies & Tracking Technologies

Duni77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies — Required for core platform functions such as login, account sessions, and security. Cannot be disabled without affecting platform functionality.
• Performance Cookies — Helps us understand how members use the platform so we can continuously improve the user experience.
• Preference Cookies — Stores your personal preferences such as language, time zone, and display settings.
• Security Cookies — Helps identify suspicious activity and protect your account from unauthorized access.

Managing Your Cookies

You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect your ability to use some features on the duni77 platform. We recommend keeping essential cookies active for the best gaming experience.

06 Your Privacy Rights

As a duni77 member, you have clear and enforceable privacy rights. We fully respect these rights and make it easy for you to exercise them.

07 Data Retention

Duni77 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations. The following is a general guide to our data retention periods:

• Active account data — Retained for the duration your account is active plus 6 years after account closure for financial record-keeping and compliance purposes.
• Transaction records — Retained for a minimum of 7 years as required by Malaysia's local financial regulations.
• Security log — Retained for 2 years for the purpose of investigating potential security incidents.
• KYC Documents — Retained for the lifetime of the account and 5 years after account closure in accordance with compliance requirements.
• Support communication data — Retained for 3 years for training and service improvement purposes.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be personally linked to you.

08 Child Protection

Duni77 is a platform exclusively for adults aged 18 and above. We take child protection seriously and implement concrete measures to prevent access by minors.

• The registration process requires date of birth verification, and we conduct thorough KYC checks to confirm the applicant's actual age.
• Duni77 does not intentionally collect or process personal information of individuals under the age of 18.
• Should we find that a child's data has been collected unintentionally, we will immediately take action to delete that data and close the relevant account.
• Parents or guardians who suspect their child may have registered on our platform are encouraged to contact us immediately.

09 Amendments to the Privacy Policy

Duni77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to you through the following channels:

• In-platform notification when you next log in after an amendment has been made.
• An email will be sent to your registered address at least 14 days before any amendment takes effect.
• A clear notice displayed on our website's home page.

The "Last Updated" date at the top of this page will always reflect the most current version of this policy. Your continued use of duni77 services after the effective date of any amendments constitutes your acceptance of the updated terms.

If you do not agree with any amendments made, you have the right to close your account and request data deletion before the amendments take effect.

10 Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our team. We are committed to responding within 3 business days for every inquiry received.